CCD Features:
Manual, progressive & Predictive Dialing
Outbound ACD
Longest idle agent based routing
Call back Scheduling
Multiple Campaign management
Multiple dialing support
Agent inter dialing support
Call forward and Three way conferencing
DNC List management
Agent Call Intervention
Music on hold
Call Transfer
Call ... Retrieval+ More
*astTECS IP PBX provide cost effective telephony solutions that are feature rich, extremely flexible, versatile, flexible , customizable and scalable to meet all requirements of small to large enterprises
Features:
Open Source Asterisk IP PBX
Interactive Voice Response(IVR)
Video conference
Built in call recording
Voice Mail to ... E mail
Distributed office set up
Centralized Administration
Call Detail Report
FOP- Web Based Receptionist Console
GSM Integration
Parallel Ringing
Voice Logger
Audio Conference Bridging
Fax support
Logical Partitioning+ More
