CC&S - Authorized distributors of Konica Minolta, MFDs, Epson, Riso duplicators & other press & post-press equipments.
Our service infrastructure is facilitated with well trained service engineers by the OEM companies capable of providing technical solution at its optimum level. However this is monitored directly by the OEM w... ith all technical skill upgradations.
Service calls are managed by service coordinators through CRM system with complaint numbers. The call monitoring mechanism is focused on response time and down time of the equipments. Calls are allotted to the engineers with full data and each call is recorded.
Preventive and Routine maintenance for the equipments are also monitored in parallel to the daily activities of the service team. Proper PM and RM improves machine life and low downtime of equip+ More
