*astTECS provides sizeable improvement to the productivity of your center with advanced features and options that are in-built in our system.

Discover More

CCD Features:

Manual, progressive & Predictive Dialing
Outbound ACD
Longest idle agent based routing
Call back Scheduling
Multiple Campaign management
Multiple dialing support
Agent inter dialing support
Call forward and Three way conferencing
DNC List management
Agent Call Intervention
Music on hold
Call Transfer
Call Retrieval