Anoop Bala Infotainment

14/291 K Suite 69F A Square Building, Kuzhivelippady, Ernakulam - 683561


എങ്ങിനെ കസ്റ്റമറെ നില നിർത്താം? എങ്ങിനെ സെയിൽസ് മികച്ച രീതിയിലാക്കാം?

എങ്ങിനെ കസ്റ്റമറെ നില നിർത്താം? എങ്ങിനെ സെയിൽസ് മികച്ച രീതിയിലാക്കാം?

അതിനായി നമ്മുടെ
ജീവനക്കാരെ പ്രൊഫഷണൽ ക്വാളിറ്റിയിൽ വാർത്തെടുത്തു കസ്റ്റമറുടെ മനസ്സറിഞ്ഞു പ്രവർത്തിക്കാൻ പ്രാപ്തരാക്കുന്നു അതും സ്ഥാപനത്തിൽ നേരിട്ട് എത്തിചേർന്നു പ്രവർത്തി ദിനങ്ങളിൽ തന്നെ...
(കഴിഞ്ഞ 2023ൽ മാത്രം 120ൽ പ്പരം കമ്പനികളിൽ നേരിട്ട് എത്തി ട്രെയിനിങ്ങ് നൽകിയ കേരളത്തിലെ ഏക പ്രോഗ്രാം )
A Quaranteed Result Programme
"Customer Management"

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About Anoop Bala Infotainment

Customer Management Program Details

The success of any business organization is dependent on its customers - without them, the company would not be able to function or survive. Therefore, it is essential to not only gain new customers but to also keep the loyalty of current ones. Customer satisfaction should be the top priority for every employee of the organization in order to ensure returning customers and a positive reputation. In today's age, technology has progressed a lot and new products can easily reach the market with better quality. However, it's not just about selling the product - it's about interacting and behaving with customers in mind so that they keep coming back. Organizations that act with their customers' best interests in mind will be the ones that see growth and recognition. It's important to improve communication and constantly gain knowledge in order to retain customers. By doing this, you'll be able to provide them with the best possible experience and keep them coming back for more. When we communicate, there are generally three things that happen:

1.We Exchange words.
2.We use body language and expressions.
3.We use the tone of our voice to convey emotions and information.

Spoken Words (7%)
Tone of Voice (38%)
Non Verbal (55%)

It's a 7% world, and the vast majority of what we communicate to others is nonverbal. Every time we interact with customers, our body language and facial expressions convey far more than the words we use. In fact, studies show that 55% of communication is nonverbal, while 38% is conveyed through our tone of voice. Yet most people are unaware of the significance of nonverbal cues and how they can be used to create a favorable impression. We understand that the way we feel is often reflected in our body language, facial expressions, and voice inflections. We believe that by paying closer attention to these things, we can become more mindful of how we're coming across to others. That's why we empower each employee to master the unique art of making people more aware. We also provide customized training to help individuals and brands reach world-class standards. This training includes giving employees the necessary instructions and tools they need to help grow the organization.

Posted By : Anoop Bala

TODAY

  • MON  09:00 AM To 08:00 PM
  • TUE  09:00 AM To 08:00 PM
  • WED  09:00 AM To 08:00 PM
  • THU  09:00 AM To 08:00 PM
  • FRI  09:00 AM To 08:00 PM
  • SAT  10:30 AM To 10:00 PM
  • SUN  10:30 AM To 10:00 PM
09:00 AM To 08:00 PM

 

All hours

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Ratings & Reviews of Anoop Bala Infotainment

5
Sony
September 07, 2023

Best team

Good Experience

Balakrishnan
May 04, 2023

Thank you

Great experience, thank you team

Santhakumari
May 04, 2023

Good service

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